the merchandising reference

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Help and Informations

Welcome to Merchanfeeling’s help and Information centre - here you will find all the support you need for using the website and in our and Frequently Asked Question section (F.A.Q’s)

Account informations


If you are a merchandiser and wish to sign up for a private account to access our member areas, then please register for an account here...

Once you have registered you can read private case studies in the Studio and Training universes, access the Club for information on events and stay connected.

Once logged in you will be able to directly access each universe from your membership page, update user account information and join other universes.

Merchanfeeling reserves the right to accept or refuse access to the private members areas.

How to register


Online: If you are a new user and would like to open an account - please register here.

In person: Please email for a user account and access – Merchanfeeling will respond within 24 hours of your request.

After you have registered: You will be able to log in using your username and password from any of the login boxes in each universe...

Required fields


Firstname, Lastname: Enter your full legal name.

Gender: Select from the drop down menu.

Country: Select from the drop down menu.

Telephone: Include area code and international dialing prefix.

Email address (and confirmation): Use this item to provide the email address where you can receive messages reliably. If your email address changes, login to your Merchanfeeling account and edit your contact information on-line.

Username: Choose a username that is preferably your name and will be displayed in the user area as the first initial and full family name.

Password (and confirmation): Choose a password that is between 8 and 15 characters long. Select a password that would be difficult for someone else to guess.

Security question: Each forms has a security question, enter the answer to your Security Question before submitting the form.

Terms and conditions checkbox: Please select the terms and conditions box before submitting the form, for further details about all our T and C’s please click here.

Forgotten password


You can request a password reminder as here. It will be sent to your email address.

If you need further assistance, please email at :

You were on a 403 error page


You may not be able to visit this page because of:

1. an out-of-date bookmark/favourite
2. a search engine that has an out-of-date listing for this site
3. a mistyped address
4. you have no access to this page
5. the requested resource was not found
6. an error has occured while processing your request
7. you are not authorized to view this resource
8. you may have been disconnected due to your inactivity on the website (timed out)

Membership informations - Studio, Training and Club


Can I enter more than one Universe and should I use the same affiliate ID for all sites ?

However, you will still need to register for each Universe so user access can be maintained – for instance if you are registering for the private EN Club members page, you will be registered in this English section of the website only, if you also wish to activate the FR Club or other members page you will have to register at for access first.

Access will be activated within 24 hours of receiving the request and a confirmation will be sent.

How do I remove my user account and informations ?

You can remove your account by sending a message to

When you delete your account, your photos, videos, comments, likes, and friendships will be removed permanently and will not be recoverable. We cannot reactivate accounts.

How secure is my user information ?

Your contact information is secrure with Merchanfeeling. We don't sell or rent your contact to anyone.
Please refer to our privacy policies for more informations.

Website viewing - Browser settings


The Merchanfeeling website is best viewed using current versions of Firefox, Chrome, Safari or Microsoft Internet Explorer at a screen resolution of 1024 x 768 or higher.

Occasionally you will encounter problems if your accessibility settings are enabled or you are using mobile devices. This will be changed as we upgrade our site.